My girlfriend and I broke down just outside of town, and it was past closing time for the Auto Masters guys. They took our car up and looked it over, showed us step-by-step what they were doing and why our car broke down. They showed us how the parts were supposed to look, and how ours was messed up. Phil was incredibly helpful and kind, and when I commented on how great they were being to us, all he said was, "well, I was raised to treat others how I want to be treated." I felt like I was treated like family there.