Columbus Auto Repair

Early Drop Off / Late Pickup
5

Bare with me I never write reviews but I had to for this company. This is an outstanding mechanic shop. I've been to my fair share over the years and by far this one has all of them beat. Not only with the service they do on your vehicle but with their customer service too. They are so warm and welcoming but are so honest with you when you need it most. If I could give 10 stars I would. I highly recommend trying them out and seeing for yourself why they deserve this review.

5

I appreciate you guys helping me out with my tire patch so quick without having an appointment. I surely will recommend you to anyone in need.

5

All staff were beyond excellent - they provided personalized customer service, notified me of all changes to my request right away, and charged a fair price for the cost of the materials and labor. I will not go back to anyone else!

5

Robert said the business provided excellent service.

5

i took my car to 3 different auto shops & they found the issue the first visit!

5

Edgar said the staff are polite, courteous, they provide good service, no complaint and he wouldn't take his vehicle anywhere else.

1

On 4/12 I came in to receive a refund for a battery that was offered to me. Your customer service was unprofessional and rude. On a previous review I called you a LIAR and because you didn’t like it you wanted to address me rudely instead of processing my refund. I clearly stated I wasn’t there to debate or argue with you. I expressed that I was going to call AAA which you rudely stated you already did but they had no record of you calling, LIAR. Then to say I was being obnoxious when I just asked to refund my money so I could leave. Also initially on 4/6 I was being serviced by Dave who was very polite and courteous. I wasn’t refund until 4/15 after I put in a claim with my bank to dispute the charges. I DID NOT have a Wow experience. AAA definitely should NOT partner with your company.

5

Great job ? thanks

5

Employee named Jim is a very trusting person. When I went into your shop I told him what I needed and he was concerned and was able to help me with my wife’s car. Thanks again for your help today.

5

This is now my go to place for all my car’s needs. They have done a great job with small things from oil changes to fixing my AC and replacing brakes. Makes my car feel new again. Staff is friendly and cares about the customers. Pricing is good and service is better.

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