Columbus Auto Repair

Early Drop Off / Late Pickup
5

Deborah said she loves their service and has recommended them.

5

Customer service was marvelous!

4

They took the time to call me more than once by updating me on the situation of my car...Once they found the issue they fixed my car immediately in good timing.... Labor affordable and fair

1

My experience with Jeff one of the mechanics was terrible. He would not speak to me regarding my vehicle which I paid for a diagnostic. My personal opinion is they tried to take advantage of me because I’m a woman tried to over charge me for a part for my vehicle, and not military friendly. Over priced and not professional. Will never return. I wouldn’t recommend obviously, and would give 0 stars if possible.

1

Went in to see about an getting a repair done and was told I was being given a complimentary full inspection of the car. After they identified the issue with the car they were going to charge 2x what the parts were worth while using cheap aftermarket parts on top of shop fees. They were going to charge more than dealership was going to cost using ORIGINAL parts. When I told them that we were just going to go somewhere else they charged me $60 for a complimentary inspection that was never conducted. I will never use this company again and I would advise people not to as well.

5

Around noon on a Thursday, I was unable to start my car. I called Automasters and told them I would be having the car towed to their shop. Slade gave me the name of an individual that tows cars--Mr. Big Tows. He showed up quickly and did a great job loading the car (that should be a separate review). Automasters called me within a couple of hours with the estimate and ordered the parts from Atlanta. I have a Suzuki and it can be challenging to find the parts. The car was fixed Friday afternoon. I was very pleased with the turn around time. I will highly recommend Automasters to others.

Thank you so much Emily. It was a pleasure working with you.

- Auto Masters Repair, LLC
5

This is the best auto repair shop in Columbus! The staff is always friendly, the work is always done professionally and for the best price. I've lived here for 4 years now and I refuse to take my vehicles to anyone else. Services: Oil change, Brakes, Wheel alignment, Battery, Tires, A/C installation & repair, Auto engine diagnostic, Electrical repair, Air conditioning, General repairs & maintenance, Electrical

Thank you so much! That means alot to us. We love our customers.

- Auto Masters Repair, LLC
5

Complete Air conditioning system replacement on 2001 MB E Class. Services was excellent, technicians were extremely professional and knowledgeable. When the OEM control module failed, they handled the warranty replacement and installation with no issues. Great Service, would recommend to anyone!

Thank you Brian. You deserve the best service and we will always make sure you get it!

- Auto Masters Repair, LLC
5

Thank you Titian, it was a pleasure helping you!

- Auto Masters Repair, LLC
1

Went here to get the front end aligned on Ford f150 several week ago. Noticed the other day my front tires were wearing uneven, they wearing on the out side of the tires. I always maintain the correct tire pressure at 35 psi which made me think that the tire alignment was still not correct. I took it to another tire shop to have it rechecked. The mechanic told me that the chamber which is part of the alignment was way off and that this was causing the problem. Auto masters charged me $85.00 for an alignment that was done incorrectly and did more harm than good. Because of their incompetence's my front tires were ruined and the job had to be redone at a different shop. Take your business somewhere else if you want it done right.

Your alignment was done 2-12-20. Five months of driving, possibly hitting pot holes, etc can affect ruin an alignment. I wish you had called or brought it in for us to inspect, We have a two year warranty on parts and labor if anything needs to be fixed due to our error.

- Auto Masters Repair, LLC
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