We took our car in to be looked at because the wheel looked toed out. Found out that the strut was bent as a result of hitting a curb. Michael was the person we dealt with. He kept us informed throughout the process, especially dealing with insurance. He copied us on everything that he sent the insurance company. He gave us a time frame of when the work would be completed, but the insurance company was a holdup. Finally got our car back with new strut and alignment and it is fantastic. Steering is better than it was when we took it in to get fixed and cheaper than the dealer. Everyone’s attitude was very pleasant.